Your data

Delete your Totsguide account

You can ask us to delete your Totsguide account, and the information in it, at any time.

How to delete your account

  1. Sign in on this page with the account you want to delete.
  2. Enter your password and tick the box to confirm.
  3. Choose Delete my account. Your account stops working straight away.

You can also delete your account from your profile in the Totsguide app.

What we delete

  • Your account: your name, email address, phone number and password.
  • Children only you look after, with their checks, activities, milestones, reports and progress.
  • Your sign-ins on every device.

What we keep

  • Payment and invoice records, for as long as tax and accounting laws require.
  • A child you share with another parent, caregiver or doctor stays with them. Only your access is removed.

How long it takes

Your account is switched off as soon as you confirm. We erase your data within 30 days.

Sign in to delete your account

To keep your account safe, please sign in first. You'll come straight back to this page.

Sign in

Can't sign in?

Email us from the email address on your account, with the subject “Delete my account”. We'll check it's you and delete it within 30 days: support@totsguide.com